Frequently Asked Questions
What is HireLoop?
HireLoop is a modern applicant tracking system (ATS) designed to help recruiting teams streamline their hiring process. From candidate screening to offer management, HireLoop simplifies every stage of recruitment with an intuitive interface and powerful analytics. Whether you're a small team or a growing organization, HireLoop scales with your hiring needs.
How does pricing work?
HireLoop offers three pricing tiers: Starter ($49/mo), Growth ($149/mo), and Enterprise (custom). The Starter plan is perfect for teams just getting started, while the Growth plan includes advanced features like AI candidate summaries and team collaboration. Enterprise customers get custom pricing and dedicated support. All plans include core ATS functionality, and you can upgrade or downgrade anytime.
Can I import candidates from my current system?
Yes, HireLoop supports bulk imports of candidate data from most major ATS platforms and file formats including CSV and JSON. Our import wizard makes it easy to map your existing data to HireLoop fields. For assistance with a complex migration, contact our support team at hello@hireloop.io and we'll help ensure a smooth transition.
Is my data secure?
Absolutely. HireLoop uses enterprise-grade security including TLS 1.2+ encryption for data in transit and AES-256 encryption at rest. We undergo regular third-party security audits, maintain SOC 2 compliance, and store your data in secure, redundant data centers. Visit our Security page to learn more.
Do you integrate with job boards?
HireLoop integrates with major job boards including LinkedIn, Indeed, Glassdoor, and ZipRecruiter. Our integrations automatically sync job postings and pull candidate applications directly into HireLoop, eliminating manual data entry and keeping everything in one place. Check our integrations page for the complete list of supported partners.
How do I cancel my subscription?
You can cancel your subscription anytime from your account settings. Cancellation takes effect at the end of your current billing cycle, and you'll retain access to HireLoop until then. If you need assistance or have feedback about your cancellation, our support team is here to help at hello@hireloop.io.